frequently asked questions

Have a question?

We've gathered some of the most common queries we receive and provided answers below. If you don't find what you're looking for, please feel free to reach out to us directly at info@barrabuporganics.com.au, and we'll be happy to help.

  • We'd love to hear from you. You might have a question about your tea or an order, or perhaps you'd just like to say hi. We are here to help at info@barrabuporganics.com.au.

  • Amazing news! We are thrilled you want to stock our products. Please refer to the wholesale page.

  • We have tasting profiles and all ingredients listed beneath each product. If you are still finding it hard to choose, please reach out via Instagram or email us at info@barrabuporganics.com.au and we will help you find your perfect tea.

  • We do not offer refunds in this situation, so please choose carefully. For more details on our refunds policy please refer to our refunds policy.

  • All our products utilise herbs grown by us, on our certified organic farm in the South West WA. We do not source herbs from anywhere else.

  • In December 2019, Barrabup Organics achieved complete organic producer certification. Our certification is granted by Southern Cross Certified, Cert. No. 23049. 

    Our herbal teas are certified organic. Whilst our Oil Extracts utilise certified organic herbs, the products themselves are not certified. The MCT oil we source is made from organically grown coconuts but has not been certified.

  • Please see each individual product for associated precautions. As a general rule if you have any specific health conditions or concerns, we recommend consulting with a healthcare professional before adding any new herbal products to your routine.

  • All customers and personal experience indicates waking up feeling refreshed and ready for the day. However each individual is different, we always recommend starting with a small dose and monitor how your body reacts.